Privacy Policy

At TourDealsNow.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our services, including tour packages, flights, hotel bookings, and car rentals. By using our services, you agree to the terms and conditions of this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you make a booking, create an account, or contact us. This information may include:

Name
Address
Email address
Phone number
Date of birth
Payment information (credit card details, billing address)
Passport information
Travel preferences and special requests

1.2 Non-Personal Information

We may also collect non-personal information about your interactions with our website and services. This information may include:

IP address
Browser type and version
Operating system
Referring website
Pages visited on our website
Time and date of visit
Clickstream data

1.3 Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand how you use our website and personalize your experience. You can control the use of cookies through your browser settings.

2. How We Use Your Information

2.1 Provide and Manage Services

We use your personal information to provide and manage the services you request, including:

Processing bookings and payments
Communicating with you about your reservations
Providing customer support
Fulfilling special requests and travel preferences

2.2 Improve Our Services

We use non-personal information and cookies to analyze how our website is used and to improve our services. This helps us:

Enhance website functionality and user experience
Personalize content and offers
Monitor website performance
Develop new products and services

2.3 Marketing and Promotions

With your consent, we may use your personal information to send you marketing communications and promotional offers. You can opt-out of receiving these communications at any time by following the unsubscribe instructions in the email or contacting us directly.

2.4 Legal and Regulatory Compliance

We may use your personal information to comply with legal and regulatory requirements, including:

Preventing fraud and unauthorized transactions
Responding to legal requests and court orders
Enforcing our terms and conditions

3. How We Share Your Information

3.1 Third-Party Service Providers

We may share your personal information with third-party service providers who assist us in delivering our services. These providers may include:

Airlines, hotels, and car rental companies
Payment processors and fraud prevention services
Marketing and advertising partners
Customer support and IT service providers

3.2 Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the new owner. We will notify you of any such change and provide you with the opportunity to opt-out if your information will be subject to a different privacy policy.

3.3 Legal Obligations

We may disclose your personal information if required by law or in response to legal requests, such as subpoenas, court orders, or government investigations.

3.4 Protecting Our Rights

We may disclose your personal information if we believe it is necessary to:

Protect and defend our rights, property, or safety
Prevent fraud and abuse
Enforce our terms and conditions
Protect the rights, property, and safety of our users or the public

4. Data Security

4.1 Security Measures

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

Encryption of sensitive data
Secure access controls
Regular security assessments
Employee training on data protection

4.2 Data Breach Response

In the event of a data breach, we will notify affected individuals and relevant authorities as required by law. We will take immediate steps to mitigate the impact of the breach and prevent future occurrences.

5. Data Retention

5.1 Retention Period

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This may include:

Keeping records of your bookings and transactions
Maintaining customer support records
Complying with legal and regulatory requirements

5.2 Deletion of Data

You may request the deletion of your personal information by contacting us. We will comply with your request, subject to any legal or contractual obligations to retain the data.

6. Third-Party Links

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of these sites before providing any personal information.

7. International Data Transfers

We may transfer your personal information to countries outside of your home country, including the United States, where our servers and third-party service providers are located. We will take appropriate measures to ensure that your data is protected in accordance with this Privacy Policy and applicable data protection laws.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date. Your continued use of our services after the changes have been posted constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.

10. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of [Your Country/State]. Any legal actions or proceedings arising from this policy will be brought in the courts of [Your Country/State].

11. Acknowledgment

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. You also consent to the collection, use, and disclosure of your personal information as described in this policy.